Typical, but not required! If it was required they would probably write bullshit anyway, but this is not even the minimum of standards they are trying to uphold. A supreme joke of a court.

Any other insult around the facts of what he said or did would be much more helpful than this.

Sure, I just can’t help but imagine how I personally would react if this became common for all patients.

I think I would be offended if some robot came up to try and provide emotional support. Its fake, and reminds me that our society values profit over human life. This should not be normalized as a necessity due to missing money that is going to the pockets of administrators, owners, insurance, and whoever else…this is pathetic.